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Return Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

Returns 

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be new and in unused condition, with all original tags and labels attached. Disposable products must be unopened.

Return Process

To return an item, please email customer service at info@gmedsupply.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

RETURN ADDRESS HERE
Attn: Returns
RMA #
77 Charles Street Needham, MA 02494
United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

Refunds

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least thirty (30) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

Exceptions

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Questions

If you have any questions concerning our return policy, please contact us at:

781-449-9200
info@gmedsupply.com

Last updated September 07, 2022

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