G Medical Supply processes payments using the PayPal payment gateway. PayPal is certified to PCI Service Provider Level 1, the most stringent level of certification. We take security very seriously, all payments are verified by PayPal to prevent fraud.
Contact us as soon as possible if you wish to amend your order. We ship items out usually within 1 working day, so cannot guarantee any changes will be made. It is your responsibility to ensure you check out with the correct items and shipping info.
Once your order is trackable, it will take between 2 -3 business days to be delivered. Depending on different country’s custom restrictions, this may take longer (we wish this wasn’t the case).
Absolutely. We offer a 30 day refund time from the date you receive your parcel. Read our Refund Policy page for more info. If you are unhappy with your order, we encourage you to email us directly on our website, so we may resolve your issue with the product.